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Have questions? We're here to help. Check our FAQs or contact us directly.

Frequently Asked Questions

Find quick answers to the most common questions

How do I verify my account?

To verify your account, go to Verify Account and follow the instructions. Verification costs only 3 lei for 2 days, then 47 lei/14 days. You can cancel anytime.

How do I post an ad?

Click "Post Ad" in the main menu, fill in the form with information about your product or service, upload images and publish. It's completely free to post ads!

How do I cancel my verification?

Go to your account settings and click "Cancel Verification". Your access continues until the current period expires. No commitment.

How do I contact a seller?

To contact advertisers you need a verified account. Then click "Contact Now" on the ad page to send a message to the seller.

Is it free to use the site?

Yes, it's free to browse ads and post your own ads. To contact advertisers requires verification which costs 3 lei for 2 days, then 47 lei/14 days.

How do I edit or delete my ad?

Log in to your account, go to "My Ads" in your dashboard. There you can edit or delete your ads anytime.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) as well as other payment methods. All payments are processed securely through our payment provider.

How do I get help if I have problems?

You can contact us via the form below or send an email directly to support@mocalo.ro. We normally respond within 24 hours.

Contacteaza-ne

Didn't find an answer to your question? Send us a message and we'll get back to you as soon as possible.

Informatii de contact

E-mailul dvs.

support@mocalo.ro

Adresa

Mocalo LLC. 8 The Green, Ste A, Dover, DE 19901

⚡ Quick Response

We normally respond within 24 hours on weekdays